{"id":592,"date":"2019-11-01T15:00:03","date_gmt":"2019-11-01T13:00:03","guid":{"rendered":"http:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/?p=592"},"modified":"2021-01-20T17:25:26","modified_gmt":"2021-01-20T15:25:26","slug":"2204-video-how-to-create-a-customer-journey-map-hoofdstuk-2","status":"publish","type":"post","link":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/?p=592","title":{"rendered":"#2204 [Video] How to create a customer journey map &#8211; Hoofdstuk 2 #video"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/wp-content\/uploads\/2016\/06\/cjjjj.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-654\" src=\"http:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/wp-content\/uploads\/2016\/06\/cjjjj.png\" alt=\"\" width=\"831\" height=\"564\" srcset=\"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/wp-content\/uploads\/2016\/06\/cjjjj.png 831w, https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/wp-content\/uploads\/2016\/06\/cjjjj-300x204.png 300w, https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/wp-content\/uploads\/2016\/06\/cjjjj-768x521.png 768w, https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/wp-content\/uploads\/2016\/06\/cjjjj-767x521.png 767w\" sizes=\"auto, (max-width: 831px) 100vw, 831px\" \/><\/a><\/p>\n<p>Video #2204 is about How to create a customer journey map.\u00a0<a class=\" yt-uix-sessionlink \" href=\"http:\/\/uxmastery.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\" data-sessionlink=\"ei=P39RV-XwKNbtWMO8q5gH\" data-url=\"http:\/\/uxmastery.com\">http:\/\/uxmastery.com<\/a> Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project.<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How To Create A Customer Journey Map\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/mSxpVRo3BLg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Understanding Customer Journey Mapping\" width=\"640\" height=\"480\" src=\"https:\/\/www.youtube.com\/embed\/-MC_jmtlrOQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Video #2204 is about How to create a customer journey map.\u00a0http:\/\/uxmastery.com Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project. &nbsp; &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[219,7,69,220,16,262,212,264,221,255,263,261,265,206],"class_list":["post-592","post","type-post","status-publish","format-standard","hentry","category-hoofdstuk-2","tag-219","tag-boek","tag-boeken","tag-cj","tag-conversie","tag-convert","tag-customer-journey","tag-klantreis","tag-map","tag-online","tag-online-digital","tag-patrick-petersen","tag-van-duuren","tag-video"],"_links":{"self":[{"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=\/wp\/v2\/posts\/592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=592"}],"version-history":[{"count":6,"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=\/wp\/v2\/posts\/592\/revisions"}],"predecessor-version":[{"id":679,"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=\/wp\/v2\/posts\/592\/revisions\/679"}],"wp:attachment":[{"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.handboekonlineconversie.nl\/ecommerce\/optimalisatie\/conversie\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}